🔗 LinkedIn пост · Nils Erik Mattisson · CEO & Co-founder at Minut · 2026-05-28 · 👍 4 · 💬 1 · 🔁 0
Abode Worldwide knows how to ask the right questions!
For property managers thinking about AI, guests want their problems resolved, they don’t care much about how they’re resolved. If it’s a choice between an instant answer from AI or a 20 minute wait for a human, they’ll choose AI. Even better if automation prevents the friction in the first place.
We’re seeing higher customer satisfaction scores with AI than humans, and the businesses who embrace that, and build processes around that, will reap the rewards.
But the key is this: it can’t be half-baked. It needs to be designed around your particular business so it truly enhances the guest experience.