🔗 LinkedIn пост · Puneet Goenka · Enterprise Sales Leader | AWS | Cloud & AI Revenue | UK & EMEA | Scaling High-Performing Teams | UK Home Office/ Tech Nation Exceptional Talent in Tech | Strategic Sales · 2026-05-27 · 👍 15 · 💬 0 · 🔁 2
The Agentic commerce revolution is here, emphasizing the importance of retailers owning the customer journey rather than relying on search engines. AWS has introduced the Agentic Shopping Assistant, leveraging the technology behind Amazon’s $12B shopping engine for all retailers.
Conversational shopping boasts a conversion rate of 3.5 times that of traditional search. Through my engagement with various retailers at AWS, I’ve witnessed firsthand how those who adopt agentic AI not only enhance conversion rates but also take control of customer relationships in an AI-first landscape.
The critical question is not whether to develop AI shopping experiences, but whether you can afford to miss out on this opportunity. AWS for Retail and Consumer Goods ai generativeai agenticai aws retailtech ecommerce conversationalcommerce aiinretail digitaltransformation customerexperience retailinnovation futureofretail amazonbedrock aiagents personalizedshopping innovation techleadership cxtransformation